Privacy Policy

This policy explains what win-spiritaustralia.com collects, why, and what you can do about it. It covers this website only. It does not cover WinSpirit Casino, which is operated by a separate company with its own privacy policy.

The short version

We run an information site. We do not have accounts, we do not take payments, and we do not want your identity documents. What we collect is limited to the analytics any website generates and whatever you choose to send us by email.

Data Why we have it How long
Pages you viewed, referring site, approximate region To see which articles are read and which are ignored Aggregated analytics, retained in the analytics tool
Device and browser type To find layout faults on real devices Aggregated analytics
IP address (server logs) Security, abuse prevention, error diagnosis Short-term, rotated by the host
Email address and message, if you write to us To reply to you Until the exchange is finished
Cookie preference To remember your choice on the banner Stored in your own browser

We do not collect your name, date of birth, address, government identifiers or payment details, because nothing on this site needs them. If you send them to us unprompted, we will delete them.

Australian privacy law

We handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. In practice that means we collect only what the site actually needs, tell you what it is, keep it no longer than necessary, and let you ask for it to be removed.

If you think we have mishandled your information, write to us first at [email protected]. If you are not satisfied with the response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Analytics and third parties

We use standard web analytics to count visits and see which pages perform. Analytics providers set their own cookies and process data on their own infrastructure, which may sit outside Australia. Where we use such a service, aggregate reporting is the point. We are not trying to identify individual readers, and the reports we look at do not name anyone.

Our hosting provider and content delivery network process requests to serve pages to you, and keep short-lived server logs for security and diagnostics.

When you click through to the casino

Links and buttons on this site lead to WinSpirit, a third-party website. When you follow one, a tracking parameter records that the visit came from this site. That parameter identifies the source of the traffic, not you personally.

From the moment you land there, the operator’s privacy policy applies and ours stops. Anything you then submit — registration details, identity documents for verification, payment information — goes to Complete Technologies N.V. and their policy governs what happens to it from there. We never see it, and we cannot retrieve, correct or delete it for you. Read their policy before you register. Our assessment of the operator’s licence and track record is a reasonable place to start if you want to know who you are dealing with.

Cookies

The site uses a small number of cookies: one to remember your banner choice, and analytics cookies as described above. There is no advertising network on this site and no cross-site profiling. Full detail, including how to clear them, is on our cookie policy page.

Your choices

  • Ask what we hold. Email [email protected] and we will tell you.
  • Ask us to delete it. Same address. For email correspondence this is straightforward; for aggregated analytics there is generally nothing left that identifies you.
  • Block cookies. Every browser can refuse or clear them, and the site still works.
  • Use private browsing or a tracker blocker. We do not attempt to defeat either.

Children

This site is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has sent us personal information, tell us and we will delete it.

Security

The site is served over HTTPS and we keep the platform patched. No website can promise perfect security, and we do not pretend otherwise — which is part of why we hold as little as possible in the first place.

Changes to this policy

If what we collect changes, this page changes with it and the review date at the top is updated. Material changes will be reflected here rather than announced individually, so check the date if it matters to you.

For the rules governing use of the site itself, see our terms and conditions. For the wider picture of what we cover, start from the WinSpirit Australia guide.

18+ · Gambling Help Online — 1800 858 858, free and open 24 hours.